Shopping FAQs

Find answers to common questions about shopping with Crafty Claw Creations online and at our Kansas City store.

Where is your store?

Visit us at Zona Rosa, 8634 N Dixson Ave, Kansas City, MO 64153. Our listed hours are Thursday–Saturday, 11 AM–8 PM, and Sunday, 11 AM–6 PM. See our location page for directions and current details.

Can I shop online?

Yes. Browse crystals, jewelry, and gifts online. Online and in-store selection may vary. Contact us about a specific item before making a special trip.

Where can I find shipping information?

Read our shipping policy for handling times, shipping costs, and delivery information. Review the options shown at checkout for your order.

How do I request a return?

See our refund policy for eligibility, exceptions, and instructions. Contact us before sending an item back so we can review your request.

How do I choose a product option?

Check the product photos and description, then select the available stone, color, or design before adding the item to your cart. Read each listing for materials, dimensions, and what is included.

Will my crystal look exactly like the photo?

Natural stone colors and patterns can vary. Read the individual listing and contact us if you need clarification about the piece shown or a specific variation.

How can I ask about an order?

Use our contact form. Include your order number and the item you are asking about so we can locate the details.